Commercial Water Damage

4/16/2021 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet are prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Hammond will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Hammond at 985-542-7388. We are available 24/7 to help you get your business back “Like it never even happened.”

Restoring Your Tangipahoa Commercial Property After a Water Damage Event

4/16/2021 (Permalink)

Flooding and water damage events at Tangipahoa commercial properties are often complex, with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we quickly assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency arises in your business, give us a call, and we’ll be there fast with the help you need.

About SERVPRO of Hammond

SERVPRO of Hammond specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restore vs. Replace Mentality

4/15/2021 (Permalink)

The restore vs. replace mentality is one of the greatest assets SERVPRO of Hammond has. When it comes to making it "Like it never even happened," it's impossible to overstate the importance of keeping as many of the original items as possible. Restoring contents and materials allows prices to stay down as the cost for restoration is 20% of the replacement cost. More importantly, restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on, or the couch your grandparents gave you. Every item of yours is essential, and SERVPRO of Hammond will treat it as such.

Contaminated Water Categories and Cleanup

4/15/2021 (Permalink)

As a homeowner in Tangipahoa, it’s possible you may have to deal with water damage from a leak or flood at some point in time. Several types of contaminated water require extra safety precautions, so it’s essential first to assess the kind of damage to determine how to proceed with removal and repair. Common types of contaminants may include the following:

• Cleaning agents such as soap or bleach
• Grease and oils
• Food residue
• Bodily waste

There are also several other unsafe chemicals and foreign objects that have led experts to create a system to categorize types of water.

Category 1: Clean Water

This type of water is most likely the result of a faucet overflow, broken water supply line, or household appliance malfunction. Keep in mind that although it may not be contaminated water, environmental conditions or the amount of time lapsed can cause the water to elevate to Category 2 or 3. Contact a water damage repair service within the first 48 hours of a clean water spill to prevent worsening damage.

Category 2: Grey Water

Possible sources of grey water can be from appliance discharge, broken sump pumps, and toilet water mixed with urination. Due to the rapid growth of bacteria and mold, cleanup should begin as soon as possible to prevent elevating grey water to Category 3.

Category 3: Black Water

This type of contaminated water is primarily composed of sewage backup containing human and animal waste. It may also source from rivers, streams, and oceans, which are often known to contain bacteria, fungi, and unsanitary chemicals. Contact a cleanup service immediately when this type of water is discovered.

When Flooding or Storms hit SERVPRO of Hammond is Ready

4/15/2021 (Permalink)

SERVPRO of Hammond specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Tangipahoa, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,900 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (985)-542-7388

Fire Damage Do's and Don'ts

4/14/2021 (Permalink)

Let these Dos and Don'ts guide you to help reduce damage and increase the chance of a successful restoration in the event of a fire.

Do:

• Limit movement in the home to prevent soot particles from being embedded into the carpet and avoid tracking.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from the metal kitchen and bathroom faucets, trip, and appliances.
• If heat is off during winter, poor RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
• Remove soot particles from plants with a damp cloth.
• Change HVAC filter, but leave the system off until a trained professional can check the system. 
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don't:

• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Hammond.
• Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting SERVPRO of Hammond.
• Don't attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
• Don't consume any food or beverages that may have been stored close to fire, heat, or water. They may be contaminated.
• Don't turn on ceiling fixtures in the ceiling is wet. Wiring may be wet or damage and cause electrical shock, and air movement may create secondary damage.
• Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, let SERVPRO of Hammond help you take it back.

Call 985-542-7388.

Common Mistakes You're Making with Water Damage

4/14/2021 (Permalink)

When finding themselves amid a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is essential, but starting before you have taken the necessary steps or know what you are doing could make things worse in the end. A few of the most common mistakes in water damage clean up are listed below to help avoid these mishaps. The most critical mistake not to make is to hire a professional restoration company to do the dirty work for you. SERVPRO of Hammond is your local expert to help you navigate the “waters.”

Mistake #1 - Not Having the Job Done RIGHT the First Time

Adopting the “do it yourself” approach to water damage clean-up is often the go-to mindset. However, this is usually a more complex process than people think. It can be a long process, and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

Mistake #2 - Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can cause more damage. It is better to have the job done right upfront, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on, and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

Mistake #3 - Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a minor incident, especially when life is hectic. Even minor flooding can lead to significant damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk of procrastinating. It could save you a lot of time, heartache, and money in the long run.

Mistake #4 - Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is a significant undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than initially thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Hammond.

Smoke and Fire Damage Restoration Services

4/14/2021 (Permalink)

Fire damages could be the most devastating incident you can ever experience. Being a stressful time for you, we believe that all you need is a professional service to help you recover to your usual self again. Our restoration company will always be here to meet all your needs regarding any fire incident. We will always empathize with you, hence provide you with services that will give you satisfaction.

Our restoration company in Tangipahoa Parish has competent staff who are thoroughly trained to meet any of your needs. We have the most modern and specialized fire restoration equipment and techniques that will always meet the needs of your home at any time of the year.

Our specialized services are tailored to meet any smoke and fire damages in your home. We, therefore, provide various cleaning procedures for the multiple materials burnt.

Our restoration process includes:

• Emergency Contact
• Inspection of the related incident
• Fire Damage Assessment
• Board and Roof tarp services (if any)
• In cases where water damage has been experienced, we provide water removal and drying services
• Cleaning smoke and soot off all affected surfaces
• Overall cleaning and repair services
• Finally, we give restoration service

Why You Need Us?

• We've always cared for our client's property like our own.
• We ensure convenient services all through the yea; 24/7
• We act quickly to any fire-related incident; to lessen and limit further damages and reduces potential losses as well
• We can deal with any size of fire and smoke incident experienced
• Our company is specialized in fire and water-related damages; hence we assure you the most reliable and quality services
• Our fire and smoke restoration technicians have the required skills and capacity to meet your needs.
• We have odor our control technicians
• Our fabric cleaning technicians provide satisfaction
• Our Restoration technicians are qualified to meet all your concerns

Faster to Any Size Floor Disaster

4/14/2021 (Permalink)

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:

• Flash Flooding
• River Flooding
• Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
• Burn Scars/Debris Flows (Caused by Wildfires)
• Ice/Debris Jams
• Snowmelt
• Dry Wash (caused by heavy rainfall in dry areas)
• Dam Breaks/Levee Failures

Just because you haven't experienced a flood doesn't mean you will not in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Hammond can help. They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible.

SERVPRO of Hammond is ready to help make it "Like it never even happened."

Sources of Outside Water Damage

4/14/2021 (Permalink)

There are many ways that water can infiltrate your home, often when you least expect it. It will destroy everything in its path and take over your entire world. In addition to increased stress levels, unexpected water damage can cause displacement for you and your family. Only a certified and insured restoration company should be trusted to mitigate the damage to your home. SERVPRO of Hammond is your local resource to get your home back in working order.

Water damage can occur from both interior and exterior sources. Below are some ways you can help prevent water damage inside your home that comes from outside sources.

Roof

• Ensure that shingles, flashings or tiles on your roof aren’t missing, broken, cracked, curled or damaged in other ways.
• Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture.
• Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
• Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.

Gutters and Downspouts

• Clear gutters and downspouts from leaves, twigs, and other debris. Also, check that they are in good condition so that water can flow freely. You can do this by installing metal screens to help prevent clogging.
• Ensure downspouts direct water at least five feet away from your home’s foundation. This helps direct water away from the foundation. Downspout extensions can be added if needed.

Doors and Windows

• Install window well covers to help prevent water and debris from getting trapped and causing water to eventually seep into your basement.
• Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frames.
• Installing overhangs or awnings above exterior doors and windows protects them from the sun, rain, and snow.
• Check for a tight fit on closed doors and windows. Any cracks between the sash and frame Close your doors and windows to check for a tight fit. Repair or replace damaged flashing or weather-stripping.

Walls

• Check for and repair cracked or broken siding boards, bricks, stone or another masonry, and structural sheathing.
• Remove any shrubs and other landscaping features from along the walls, and avoid directing water towards the house when irrigating the garden and plants to prevent excessive water near the foundation.
• Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
• Termites can eat wood, plaster, and even metal siding causing holes and compromising structural integrity. Check for signs of termite activity on the walls and the wooden structures around your foundation.
• Ensure that the exhaust vent doors properly open and close.

Following these steps can help protect your home from exterior water damage. If water does happen to sneak into your home, make sure to have SERVPRO of Hammond on speed dial 985-542-7388. We’ll be there to make it “Like it never even happened.”

Are Your Commercial Ducts in a Row?

4/12/2021 (Permalink)

A building’s heating, ventilation, and air conditioning system (HVAC) and subsequent ducts are critical to air quality. HVAC and duct cleanliness directly impact the functionality of the equipment as well; a clean system ought to function at maximum capacity. If your system is clean and properly functioning, it should provide you with positive indoor air quality and a lower monthly cost of running your HVAC system.

You can keep your commercial ducts in a row by changing the filters within the system regularly - it is recommended to change them every 90 days. Check any connections for damage. If you can see any damage to the connections, wires, or motors, then the damage needs to be repaired immediately to keep your HVAC system safe and properly functioning.

You should annually inspect your HVAC system and ducts to see if there is visible mold, a surplus of dust and debris, and rodent infestation. Signs of a rodent infestation would be feces and odors in your system or noises occurring in the system. If your HVAC system and ducts have any of these signs, then it is time to call in the professionals. SERVPRO of Hammond has highly trained cleanup and restoration technicians that will provide you with a free estimate for your HVAC system and ductwork.

If you notice that your system isn’t working and does typically, such as an increase in electrical bill costs or the system is running more often than usual, it may be time for a cleaning as well. If your system regularly provides you with maintenance issues such as improper temperature or humidity issues, these may be signs or symptoms of your HVAC system needing a checkup.

SERVPRO of Hammond understands the significance of a properly functioning HVAC and duct system. We want to help you do all you can to maintain your system. When you need professional cleanup and restoration of your commercial ducts, call SERVPRO of Hammond at (985) 542-7388 for a free estimate.

Hammond, LA Smoke & Soot Cleanup

4/12/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Hammond will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (985) 542-7388

Know the Difference Between Flood and Homeowners Insurance

4/12/2021 (Permalink)

The differences are substantial, and most definitely worth reviewing. Our first piece of advice is to consult with your insurance agent to understand the differences in your policies, so you know what covers what ... and what might NOT be covered.

Typically, flood insurance pays for damages caused by the rising of a body of water that covers normally dry land. For example, if heavy rains cause a river to overflow and the waters from this river rise up and enter your property from the ground, this would be a "flood" and you would likely tap your flood insurance policy for coverage; homeowners insurance would not apply. On the other hand, if a toilet supply line burst in your property and spread water into your home, the opposite would be true. 

These distinctions are critical for many reasons. Chief among them is the fact that many people think they are covered for both types of losses by having one type of policy, alone. This can be a costly mistake! Among the other important distinctions: In our experience at SERVPRO of Hammond, flood, insurance policies tend to be far less forgiving. The flood insurance programs tend to not cover many necessary items of a cleanup bill, and a property owner can end up being responsible for a larger portion of a cleanup bill compared to a standard homeowner loss.

These distinctions are increasingly important especially for property owners and property managers on waterways, which are seeing higher incidences of flood losses.

Apologies for the cliché, but an ounce of prevention is worth a pound of cure. Being educated on these important distinctions is the first step toward securing that ounce of prevention.

Common Mistakes You're Making with Water Damage

4/12/2021 (Permalink)

When finding themselves amid a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is essential, but starting before you have taken the necessary steps or know what you are doing could make things worse in the end. A few of the most common mistakes in water damage clean up are listed below to help avoid these mishaps. The most critical mistake not to make is to hire a professional restoration company to do the dirty work for you. SERVPRO of Hammond is your local expert to help you navigate the “waters.”

Mistake #1 - Not Having the Job Done RIGHT the First Time

Adopting the “do it yourself” approach to water damage clean-up is often the go-to mindset. However, this is usually a more complex process than people think. It can be a long process, and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

Mistake #2 - Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can cause more damage. It is better to have the job done right upfront, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on, and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

Mistake #3 - Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a minor incident, especially when life is hectic. Even minor flooding can lead to significant damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk of procrastinating. It could save you a lot of time, heartache, and money in the long run.

Mistake #4 - Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is a significant undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than initially thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Hammond.

For Immediate Service in Tangipahoa Call SERVPRO

4/12/2021 (Permalink)

SERVPRO of Hammond provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Tangipahoa. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 at (985)-542-7388

Residential Services

Whether your Tangipahoa home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Tangipahoa commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Do You Know What To Do When A Flood Happens?

4/9/2021 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along with city streets, in the mountains, near a river, or even in the desert—there is always a potential for flood damage. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.*

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips.

• Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
• If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
• Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO® of Hammond at 985-542-7388. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO® of Hammond will help you take it back.

24 Hour Emergency Water Damage Services

4/9/2021 (Permalink)

SERVPRO of Hammond is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (985)-542-7388

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Hammond has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Hammond

SERVPRO of Hammond specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Advanced Equipment and Technology

4/9/2021 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Hammond's Professionals to restore a property back to preloss condition quickly, reliably, and more effectively. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychrometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. By using equipment such as thermal imagine cameras to identify the location of unwanted water, truck-mounted and portable extraction units for performing efficient water removal, high-velocity air movers that allow moisture to evaporate at a faster pace, air scrubbers to remove odors and control air quality, and OSHA-approved cleaning agents, SERVPRO of Hammond is invested in delivering the best quality service with the most advanced technology.

Shopping Centers Have Water Too

4/9/2021 (Permalink)

Water Damage doesn't only happen in Our Houses, but happens in Shopping Centers too. Many people don't think or worry about Water Damage happening and shouldn't have too. Unless, of course, it does happen. 

Unfortunately, Water Damage can and does happen to the best of all of us!  Especially during unexpected times; for example, a Customer can be Shopping in a Department Store and all of a sudden notice Water Gushing through the Walls. Or an Employee can unexpectedly have Water Drops Fall on them from the Ceiling of the Store. When this happens it's best that the Managers of the Store are notified right away!  Delay in Water Damage Restoration Services will only cause more Damage to the Store and Business.  

SERVPRO of Hammond hopes when this Happens the Shopping Center will not leave their Customers or Regular Employees to worry about the Water Damage, but has a Plan of Action Set for Water Damage Emergencies.  

Call SERVPRO of Hammond at 985-542-7388! We Provide Emergency Water Restoration Services!

SERVPRO of Hammond Water Damage Process Overview

4/9/2021 (Permalink)

Here at  SERVPRO of Hammond, we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer's home, we understand that they are most distressed and unsure of the mitigation process that is about to unfold. Below is a bird's eye view of the process that we follow for water damages.

One Hour:

Within one hour from notice of loss, SERVPRO of Hammond will contact you to arrange for service. During this call, our trained office staff will ask important questions regarding your damage, insurance information, and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification, SERVPRO of Hammond's trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed, and equipped SERVPRO of Hammond professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different, and our on-site personnel will ensure that you know each aspect of your damage.  

Pretesting:

A SERVPRO of Hammond professional will begin pretesting for remediation, working from the source of the damage outward. Water travels through different materials at different speeds. What might look like minor damage could have moved to another portion of the home via the wet materials.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning & Restoration:

SERVPRO of Sumner County will work neatly and efficiently to help you regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care of right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you need water damage services, call our SERVPRO of Hammond office at 985-542-7388.

Smoke Damage Cleaning

4/9/2021 (Permalink)

Smoke damage cleaning is, perhaps, the most complicated form of treatment for a homeowner to accomplish themselves. Not only does it take a thorough approach and deep remediation of nearly every surface in the building, but it can also only be done effectively if the areas behind the building’s walls receive treatment as well. Smoke and soot cleanup is a massive challenge to anyone but certified professionals, as these experts have the know-how, staffing, and equipment to complete the task correctly. SERVPRO of Hammond is your local expert in smoke damage cleaning and restoration.

Once the fire dies out, the problem is only beginning. Soot and smoke tend to get everywhere, and these particles are so small that they can pass through walls effortlessly. They will also cake onto furniture, countertops, floors, and walls if not dealt with right away, causing discoloration and overpowering odors. Smoke damage cleaning has to address both issues to be completely effective.

The professionals at SERVPRO of Hammond are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and have the expertise and materials needed to do the job right. With robust treatment solutions, the soot and smoke can be removed during a deep scrubbing of the building. Professionals have access to thermal fogging technology to take care of the odors emanating from behind walls. The thermal fogging produces a cloud of odor-neutralizing particles that can go where the smoke does.

Smoke Alarms: Life Savers For Your Business

1/29/2021 (Permalink)

Smoke alarms are life savers

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In businesses, smoke alarms should be on each level of your business and in high fire risk areas, i.e. kitchens, break rooms with appliances, rooms with fireplaces, lanterns, space heaters, etc.*

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of the fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your business has a fire emergency plan in place and conduct regular fire drills with your employees. For more information on Emergency Preparedness, contact your SERVPRO® of Hammond at 985-542-7388.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/23/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Hammond today at  985-542-7388 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What SERVPRO Can Do For Your Commercial Flood Damage In Tangipahoa?

5/6/2020 (Permalink)

Even with minor flooding, the potential for damage to a business can be much more than first understood. Water cannot be allowed to just simply evaporate; it penetrates the surface it covers and gets into sub-flooring too quickly. It absorbs through paint and into walls even faster.

Flood damage to Tangipahoa businesses starts completely out of sight. SERVPRO restoration technicians know from experience that wood floors begin to warp and split in just a day or two. Sheetrock (drywall) that has absorbed water begins to disintegrate just as quickly; even worse, it becomes a perfect food source for mold spores to expand and grow.

To restore your business to its original state, our technicians are trained to strict IICRC standards. Each office has an extensive inventory of equipment to ensure every possible source of damage is cleaned. We keep a team of professionals on call 24-hours a day to ensure we can get to work within hours or even minutes after you call us.

• Once on-site, we handle every aspect of the damage. This includes:
• Securing your building
• Inspect and determine a restoration plan
• Pump out all standing water
• Remove and store unaffected property
• Extract water from carpets and floors
• Clean or replace soiled carpets
• Dry areas of the building of excess moisture
• Replace structure drywall that has been compromised by mold
• Repair and reconstruction of building structure and property that has sustained minor damage
• Eliminate odors that result from mold or water-soaked cloth such as curtains, drapes and furniture
• Sanitize property contaminated by sewage if the plumbing or septic system has been compromised
• Return property to the building once all actions have been completed.

SERVPRO of Hammond understands just how extensive water damage can be. If a business does not deal with it quickly enough, the cost can run into thousands of dollars. For a small business, this can mean shutting the doors permanently. If you have or even just suspect you have a problem, call us today at (985) 542-7388. We're here to help.

How Long Will It Take to Clean Up the Fire Damage in My Restaurant?

5/6/2020 (Permalink)

Even the smallest fires will fill your restaurant with smoke and soot.

SERVPRO Helps Cut Down Restoration Times for Restaurants in Tangipahoa

The damage from a fire within a commercial property often lingers for a long time, even after it is extinguished. Such destruction not only leaves behind copious amounts of debris, but the smoke and soot residue is tough to eliminate with DIY techniques alone. Calling in the help of skilled technicians with restoration training ensures your business is back up and running faster. 

How Do You Determine What Items are Odor Damaged?

After you suffer a loss from fire damage, particular objects are more susceptible to harm from smoke and soot, including:

• Walls
• Carpeting
• Utensils
• Cooking Equipment
• Dry goods inventory

The longer that these and other porous materials are left without detailed cleaning, the more likely they are to hold onto lingering odors. Some items in the kitchen may also have to undergo full sanitizing to be deemed safe to use.

Why Does a Kitchen Smell So Bad After a Fire?

Whenever a fire takes place in a kitchen, commercial or residential, SERVPRO often finds that the ignition fuel includes grease, oils, and food items. The concentration of proteins and fats found within your restaurant’s kitchen leaves an oily mist that leaves a film over everything. The heat from the fire makes the grease and oil melt to the point that they dehydrate. Once this happens, they become rancid and produce a sticky, rotten smell that adheres to your cabinetry, ceilings, walls, and appliances throughout the space. Air currents often carry these foul odors from the kitchen through the rest of the restaurant.

We Move Quickly to Get It Fixed

Once our team is called out for restoration, we work fast to assess the damage to start a plan for repair. This professional inspection of your fire and smoke damage is critical during the initial phase so that our technicians have the proper equipment and cleaning products ready to go for the job. After the inspection, our restoration specialists start in on the cleanup, which includes odor-removing tools such as:

• Industrial Air Scrubbers – These are portable filtration systems that allow us to remove gasses, particles, and chemicals from the air within your bakery kitchen. It works by drawing in the air from the room, where it goes through a variety of filters to remove dangerous particles.
• Fogging Equipment – This equipment helps disperse substantial amounts of a dense, solvent-based fog into confined areas. These tiny fog particles include a deodorant solution that attaches to odor-causing particles to neutralize them.
• Ozone Treatments – An ozone generator works by chemically changing up the structure for molecules of odor-causing smoke. This process of oxidation helps to remove odors that other cleaning techniques are unable to achieve.

What Methods Do You Use to Restore My Bakery’s Interior?

Our skilled SERVPRO team is made up of Fire & Smoke Damage Restoration Technicians (FSRT) that know specialized techniques to restore your business entirely. Some of the methods that we use include:

• Wet Cleaning – Includes wiping down various surfaces with a sponge or cloth dampened with water or cleaning agents that help to remove sticky layers of soot.
• Dry Cleaning – This is a commonly used method, including dusting cloths, dry sponges, or feather dusters to clean areas like your glass display cases. In the event of dried layers of thick soot, vacuums are used to help bring up more significant particles.
• Other methods – such as abrasive cleaning, foam cleaning, and immersion cleaning, may be required depending on the situation. Our technicians evaluate the interior to determine the best cleaning options to restore your restaurant to like-new condition quickly.

SERVPRO of Hammond has been providing fast, efficient fire damage recovery for Tangipahoa and the surrounding areas for years. We understand that every fire is different, so we take into consideration the burn source, burn time, and the temperatures to determine the best way to proceed.

When you need prompt action to restore the fire damage, you can count on our trained technicians at SERVPRO of Hammond. We can be reached 24/7 for emergency service by calling (985) 542-7388, and we make it “Like it never even happened.”

When it Floods, What to Do and What to Avoid

5/6/2020 (Permalink)

When your home or business in Tangipahoa Parish floods, whether from a storm or a broken pipe, your first instinct is probably to start getting rid of water and cleaning up. To makes sure the repair process goes smoothly, however, there are a few steps you should follow. The first priorities are safety and documentation, and then you can call flood restoration specialists to lead in the cleanup efforts.

Safety First

There are a few things to look for when you return:

• Damage to water, sewer or power lines
• Warped surfaces, such as floors or walls
• Damaged foundation
• Visible cracks or holes in any part of your home’s structure

Try to avoid wading in standing water, as it could be electrically charged. Just in case, it is a good idea to wear knee-high rubber boots to absorb possible shocks. Even if the water looks clean, avoid contact with your skin, as it could be contaminated, especially if you suspect it might have come from a broken pipe or sewer line.

Document Damage

Your insurance adjuster is going to need to know the extent of the damage. Be vigilant about keeping your cell phone charged so you can take pictures for the report. Avoid cleaning before you document the damage, or your settlement could be smaller because the problem will seem smaller than it actually is. Once you have adequate documentation, call your insurer. The earlier you file a claim, the sooner you can get the money for repairs or reimbursement.

Cleanup

Rather than attempt to clean up the water yourself, it is a good idea to hire a professional. Experienced restoration specialists can help locate the cause of the problem, whether the flooding came from groundwater or a broken pipe. They also know how to overcome water damage so that you do not experience mold or mildew problems later. 

When your home or business in Tangipahoa Parish experiences flooding, it is natural to want to put it behind you quickly. With the proper process, however, you can be assured that the resolution is complete.

Call the professionals at SERVPRO of Hammond at (985) 542-7388.  We're always here to help.

We are Cleaning Experts

5/6/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hammond, (985) 542-7388

Category 3 Water Damage

5/5/2020 (Permalink)

Water loss by flood

In the restoration industry there are three categories of water and as industry professionals, it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Hammond 985-542-7388. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

3 Reasons Not to Wait for an Adjuster to Visit before Restoring Your Home

5/5/2020 (Permalink)

After your home in Tangipahoa Parish has sustained water damage due to a flood, flood insurance often requires an adjuster to come to your home to assess the damage that has been done. However, waiting for an adjuster’s inspection, before performing mitigation step is often not necessary for several reasons.

1. Adjusters Are Busy

Once a natural disaster has occurred, insurance companies immediately begin to work with their customers to help them restore their homes. However, the demand for an adjuster to visit homes can mean you’ll be waiting to see an adjuster. Waiting to begin making major fixes to your home isn’t necessary, and you can document the damage that has been done by taking photographs and saving receipts. 

2. You Won’t Lose Money Cleaning Up

Although you might be tempted to leave your home exactly as it is after it has sustained FLOOD damage, you will not receive less compensation if you start the cleanup process quickly. It is likely that you will want or need certain items removed from your home before your flood insurance company sends an adjuster to visit your home, and this is okay. Documenting the cleanup process can help to ensure you are fairly compensated for your losses.

3. Your Home Could Become More Damaged

Minor issues in your home can quickly become major issues if they are not fixed in a timely manner. Structural damage, mold damage and more can occur if your home is not dried out and if standing water is not removed. In order to save yourself from having to spend more money, time and effort in restoring your home, it’s often wise to start the restoration process quickly.

Knowing that you do not have to wait for your flood insurance company to send an adjuster to your home before beginning the restoration process might help you save money and protect your home. As you start the restoration process, many people find it helpful to work with professionals in water damage cleanup and restoration.  If you have experienced damage to your home due to flooding call SERVPRO of Hammond at (985) 542-7388

Contaminated Water Categories and Cleanup

4/14/2020 (Permalink)

As a homeowner in Tangipahoa, it’s possible you may have to deal with water damage from a leak or flood at some point in time. Several types of contaminated water require extra safety precautions, so it’s essential first to assess the kind of damage to determine how to proceed with removal and repair. Common types of contaminants may include the following:

• Cleaning agents such as soap or bleach
• Grease and oils
• Food residue
• Bodily waste

There are also several other unsafe chemicals and foreign objects that have led experts to create a system to categorize types of water.

Category 1: Clean Water

This type of water is most likely the result of a faucet overflow, broken water supply line, or household appliance malfunction. Keep in mind that although it may not be contaminated water, environmental conditions or the amount of time lapsed can cause the water to elevate to Category 2 or 3. Contact a water damage repair service within the first 48 hours of a clean water spill to prevent worsening damage.

Category 2: Grey Water

Possible sources of grey water can be from appliance discharge, broken sump pumps, and toilet water mixed with urination. Due to the rapid growth of bacteria and mold, cleanup should begin as soon as possible to prevent elevating grey water to Category 3.

Category 3: Black Water

This type of contaminated water is primarily composed of sewage backup containing human and animal waste. It may also source from rivers, streams, and oceans, which are often known to contain bacteria, fungi, and unsanitary chemicals. Contact a cleanup service immediately when this type of water is discovered.

What is Fire Damage Clean Up?

4/13/2020 (Permalink)

What is Fire Damage Clean Up?

Did you recently have a fire loss to your property?  Is there soot and debris all over the place?  Are you unsure where to start to get the property back together and cleaned up?  

Well, Calling SERVPRO of Hammond can Help!  

Fire damage clean up consists of cleaning all the soot and debris from the entire property structure.  That is cleaning everything from floors to ceilings, to every window and door within the structure. Also, cleaning all the contents within the structure, from couches to appliances.  There are many different techniques used when performing the cleanup, so calling in the professionals is essential.  

SERVPRO of Hammond specializes in cleaning properties that have been affected by fire, soot, and smoke.  From sorting through the debris, deodorizing, and cleaning walls and contents. We take the appropriate steps necessary to get the cleaning done correctly and efficiently. 

Call Us Now at 985-542-7388 for more Information on Fire Damage Clean Up!

Understanding the Fire Restoration Process

4/13/2020 (Permalink)

Smoke and soot from a kitchen fire can affect every room in the house.

The fire restoration process should be started as quickly as possible following a fire damage. The longer you wait to contact a certified restoration company, the more likely it is for damage from water and smoke to intensify. It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.   

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes. Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results. 

Let SERVPRO of Hammond be your certified professional when facing your own fire damage. We will walk you through the process step by step to ensure that your home is properly restored. Our team of professionals is available 24/7 to help you put your life back together and restore your normal as much as possible.

Call us today at 985-542-7388.